Why am I charged with delivery costs?

The shipping costs are determined by the size of the box, the number of boxes, the order amount and the country of delivery. Some products are so large that the shipping costs are very high. We ask for a minimum contribution for these. We ship other products without shipping costs. At checkout, you will see the total shipping costs, if any. 

For orders under £75 and for small service products (Repair & Care), we usually ask for a small contribution towards the shipping costs per product. This allows us to keep our prices low.