The Edison the Giant’s lampshade is loose. What should I do?

• First, unplug the lamp.
• Your Edison the Giant came with an Allen wrench. Use it to unscrew the three Allen screws. Now you can lift off the lampshade.
• Check to make sure that the four Phillips screws are still screwed on tightly. If needed, tighten them.
• First check to make sure the lamp works before putting the lampshade back on. Is it working? Then retighten the lampshade using the Allen screws.

Still doesn’t work? Did you buy the lamp through our website? Please contact our customer service.

Did you buy your lamp from another retailer or online store? Please contact their customer service. They’ll be able to offer the best and fastest service in this case.