Help, my Spheremaker isn't working!

Very annoying. Could you check the following things please?

• Does your Spheremaker have power?
• Does the remote control work? If it doesn't, change the battery first. It requires a CR2032 battery.
• Pair the remote control again. Follow this for instructions on how to do this.

Also check to see if the lamp works with a different Fatboy LED bulb. Those can be ordered here. Make sure to connect the light properly, so that the + and – on the case line up with the ones on the light. Does this work? Then you only need to replace the LED bulb. Still doesn’t work? There may be something wrong with the socket or wiring. 

Do none of these tips work? Did you buy your Spheremaker from our website? Please contact us. Did you buy your Spheremaker from another retailer or online store? Please contact their customer service. They'll be able to offer the best and fastest service in this case.