My Transloetje isn’t turning off

Is Transloetje not turning off? Simply reset it:

• Leave the lamp on until the battery is completely discharged.
• Charge your Transloetje for eight hours. If all is well, it should turn on and off again.

Still doesn’t work? Did you buy your Transloetje from our website? Please contact us. Did you buy your Transloetje from another retailer or online store? Please contact their customer service. They'll be able to offer the best and fastest service in this case.