The Trans-Parents LED light does not work, what to do?

We are very sorry to hear that your Trans-Parents LED light is not working. We will solve that for you.

Please check if the Trans-Parents has power. Check this for example by connecting another lamp to the same power outlet.

If your Trans-Parents is still under warranty and have you purchased the Trans-Parents via the Fatboy webshop, we will be happy to assist you with our customer service.

Have you purchased the Trans-Parents via a Fatboy dealer, please contact this Fatboy dealer. They will be happy to assist you.

If you want to buy a new LED light for the Trans-Parents, you can find them on our web shop under service parts.