I want to return my order.

Are you not satisfied with your purchased product after all, or is it damaged? We’re sorry to hear that and of course we’ll resolve this for you.

Return Form

Returning a product

1. Click on the link below to register your return or use the Model Form.
2. Use your e-mail address that you have ordered and enter your order number.
3. Then click on the blue button 'Find My Order'.
4. Fill out the form and click on 'send’. You’ll receive as soon as possible the shipping instructions.
5. Use the Fatboy box or another box to repack the product. 

Return Form

Here’s a list of our promises

• Any reason is acceptable, including ‘I have changed my mind’.
• A 30 day cooling-off period, during which you can return your order.
• Return free of charge within the 30-day cooling-off period with the return label supplied by us. You can request the return label via the Return form.
• Do you want a refund? We’ll refund the full amount to your bank account within 14 days after you sign up for the product.
• Was your product damaged upon receipt? Please contact us, we'll resolve this for you.