We’re sorry to hear your charger doesn't work and you can’t fully enjoy the item.
To solve your problem, we kindly ask you to check the following options:
- Check if the Transloetje has power. Check this for example by connecting another lamp to the same power outlet.
- Check the connection between the Transloetje and the charger.
- Make sure the Transloetje is fully charged.
Were the above instructions not helpful? Then please contact the seller of your Transloetje, they will help you further.
If your Transloetje is still under warranty and you bought it in one of the stores of our dealers, please contact them. They are happy to help you.