My Lamzac is deflating very fast. How do I solve this?

We’re sorry to hear your Lamzac is deflating and you can’t fully enjoy the item anymore.

If your Lamzac deflates very fast, there could be a couple of reasons. Please check the following points, which will allow us to solve your problem:

Does your Lamzac have an inner bag? Use the link Lamzac 1.0

When your Lamzac don't have an inner bag? Use the link Lamzac 2.0

Were the above instructions not helpful? Then please contact the seller of your Lamzac, they will help you further. (Fatboy dealer for store purchases, Fatboy for direct purchases).

 If your Lamzac is still under warranty, and you purchased it via the Fatboy webshop, our colleagues of the customer service department are happy to help you.

Please always provide them with your Lamzac’s batch number to allow the seller to get started on your problem immediately. You can find this number on the white label in the carrying case (100...).