Over time, you'll see usage traces on your favorite Fatboy product. Even the most beautiful and greatest Fatboy product doesn't last for ever. Sometimes it happens too soon and you are entitled to Fatboy's warranty.
It reads as follows:
In normal use we give 12 months warranty on all our Fatboy products. We resolve production errors and help you if your product does not last as long as you expected. Fatboy can opt to send you a replacement item, a replacement part or refund the purchase price.
With normal use we mean:
- You use our products for which they are intended.
- Outdoor products will always be stored indoors during heavy rains and in bad weather conditions.
- You keep in mind that our products are sensitive to water, sunlight, sea and chlorine.
- You will not fix broken products yourself, but contact us or your Fatboy dealer immediately.
- You keep in mind that our beanbag filling is elastic and that over time, with intensive use, this may decrease.
- You are careful with sharp objects like nails and scissors.
In case of trouble, always contact our service department through this form. Please also include your purchase information. We will do our utmost best to help you!
If you purchased your Fatboy product through a dealer, please contact this Fatboy dealer and provide them with your proof of purchase. They will be happy to assist you.